“One of the big areas is customer-engagement. Gupta said pharma and life sciences companies have been adopting technology rapidly. We will also accelerate the buildout of the patient cloud." Indegene and Microsoft announce strategic alliance to deliver new life-sciences-focused business applications. “We plan to increase our market presence, and will hire sales and marketing professionals across the world, primarily in the US and Europe. In a telephone interview, Gupta added that the funds will be used “primarily for market expansion and for extending the product". “This investment will further accelerate the roadmap and deployments of our customer experience management platform for life sciences and healthcare clients," Manish Gupta, co-founder and CEO, Indegene, said, in the statement. After a short interview of your specific details, the configurations can be made without a complex implementation project and you can be up and running in an hour.Omnipresence is a customer experience platform for healthcare and life sciences organisations with customer relationship management (CRM), omnichannel engagement, advanced analytics and artificial intelligence (AI) capabilities.Focused on enabling great customer experiences, advanced analytics and AI deliver customer insights that enrich every stage of the customer journey.
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As a unified platform, functional teams can work together using a shared view of their customers and plans, across devices, online and offline in harmony with their Microsoft applications.Omnipresence is built by life sciences experts who understand pharma, biotech, and med-device business needs and compliance requirement.Powered by AI that automatically provides a deep customer insights and predicts best experiences, the entire customer journey can be seamlessly executed for the most meaningful interactions. Indegene Omnipresence truly applies the power of modern omnichannel technology and advanced capabilities such as machine learning to achieve best-in-class customer-centric experiences. As a next-gen life sciences company you can now easily enable your field force, marketing and operations teams with an industry specific solution on Microsoft technology.īuilt with all 3 Microsoft clouds (Dynamics 365, Azure, Office 365), Omnipresence CXM is a unified platform that makes intelligent, omnichannel customer experiences possible. Omnipresence CXM is an implementation-free, self-configurable customer experience management platform available at a click of a button. Why is this a significant milestone for you Indegene has been fairly acquisitive and has had 7 successful acquisitions over the last 6-7 years.
Looking to Provide Your Healthcare Provider and Healthcare Institution Customers with a Great Customer Experience? As a result of our strategic alliance with Microsoft, the Indegene Omnipresence platform brings together and contextualizes the power of Microsoft Dynamics, Azure, Oce, Teams, and LinkedIn for life sciences. Tell us about the Indegene Omnipresence and your latest partnership with Syneos Health.
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